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Oct 23, 2019

The Bridge - Shropshire Council’s immersive approach to presenting local data - is set to transform council and NHS commissioning

The Bridge (as in ‘the view from’) is an approach to the presentation of data developed in house at Shropshire Council that enables managers to make better use of information they have...


Oct 21, 2019

Kate Hurr, Digital Manager at Cumbria County Council, describes colleagues’ enthusiasm for creating digital services in-house.

The discussion makes it clear that the Council’s ‘low-code’ approach to building new digital services is not about replacing the large council systems that sit at the core of...


Oct 15, 2019

London Borough of Havering’s Chief Operating Officer Jane West and transformation lead Susie Faulkner describe a process designed to bring staff and residents along with change.

Havering embarked on its transformation journey soon after Jane West arrived in post in early 2018, at a time when the borough - already...


Oct 10, 2019

Clair Green, Director of Assurance at London Borough of Barnet tells Rachael Tiffen, Director Local Government at CIFAS, about an unprecedented fraud

In December 2017, the council became aware of what turned out to be an unprecedented internal financial fraud, committed by a former member of staff then working as part...


Oct 9, 2019

The proportion of over 65s and 85s in Shropshire is growing faster than in most parts of the UK and that concentrates the mind, says Andy Begley in this discussion recorded at the recent Tech 7 event in Shrewsbury.

Provision for older people cannot be sorted by the social care department working alone, and in any case,...