May 26, 2020
Professor Clive Grinyer, head of service design at the Royal College of Art talks about collaborations with Cabinet Office, Ministry of Justice and local authorities
Public services are ahead of banks and large corporates in exploring and reaping the benefits of service design says Clive Grinyer, who leads RCA’s...
May 15, 2020
The organisation behind the national Fighting Fraud and Corruption Locally Strategy sets out threats and counter measures
Nick Downing, Chief Intelligence Officer at Cifas, the national fraud authority, told CLGdotTV about new opportunities presented by the Covid-19 crisis that have fraudsters ‘rubbing their...
Apr 28, 2020
Businesses made idle by closure of commercial premises are being enabled to support hard-pressed domestic collections
A new matching platform has been set up by industry body CIWM to help bring in idle resources from commercial collections to support domestic collection services hit by high demand and a...
Apr 27, 2020
This third programme based on Gerry McGovern's new book looks at the damage done by the digital mindset (more, cheap, now, throwaway, ‘free’)
We love our smart phones but they are highly environmentally costly to manufacture and cannot be recycled.
Another shocking aspect – I had never heard of this before, but it...
Apr 15, 2020
Karolina Gerlich of the Care Workers Charity describes current pressures on care workers but their roots lie in years of failure to resolve the sector’s status and funding.
More people work in social care than in the NHS – 2 million across the UK compared with 1.3 million in the health service.
They may be working...